Stakeholders | ESG | ADDA CORPORATION

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ESG

ESG

Stakeholders
Our company strives to maintain strong and cooperative relationships with stakeholders to safeguard their rights through effective communication.
We provide diverse communication channels tailored to the needs of various stakeholders, enabling us to address their concerns and gather valuable feedback.
We proactively respond to these concerns by formulating appropriate strategies to address relevant issues.
The communication status with stakeholders for the year 2023 was reported to the Board of Directors on August 9, 2024.
Overview of Stakeholder Communication Channels and Key Concerns

 
 
Stakeholders Description Key Concerns Engagement Methods Responsible Department
Government Agencies Compliance with government regulations and policies to establish internal systems and enhance corporate governance, ensuring all internal personnel adhere to implementation. Regulatory Compliance
Labor Relations
Sustainable Operations
• Regulatory audits (unscheduled)
• Email/Phone (real-time)
• Official correspondence (unscheduled)
• Policy seminars (unscheduled)
• Regulatory briefings (unscheduled)
Spokesperson: Tsai Zhenghong, Special assistance from the chairman's office
Phone: +886-7-2695166 ext. 308
Email: tsai@adda.com.tw

Deputy Spokesperson:
Wang Shuzhen, Senior Manager, Finance Division
Phone: +886-7-2695166 ext. 130
Email: tiffany@adda.com.tw
Investors /
Shareholders
Long-term and stable support from investors/shareholders is vital. We maintain transparent information disclosure to ensure seamless communication. Corporate Image
Operational Performance
Regulatory Compliance
Transparency
Market Trends
Corporate Governance
• Annual General Meetings (annually)
• Investor briefings (annually)
• Annual reports (annually)
• Financial statements (quarterly)
• Major announcements on public platforms (unscheduled)
• Corporate website (unscheduled)
• External email (unscheduled)
Customers Customers are our primary revenue source. We prioritize customer satisfaction by providing professional technical and product services, which are crucial for our survival and long-term sustainable development. Information Security
Product Quality Management
Customer Protection & Communication
Innovation & R&D
• Customer satisfaction surveys (annually)
• Distributor meetings (annually)
• Sales meetings (regularly)
• Email/Phone (real-time)
• Customer factory visits (unscheduled)
• Corporate website (unscheduled)
• Customer audits (unscheduled)
Sales Division - Senior Manager Fan
Phone: +886-7-2695166
Email: gary@adda.com.tw
Suppliers Suppliers are our key strategic partners. We value fair procurement and evaluation to ensure quality stability and supply-demand balance, achieving customer satisfaction. Supply Chain Management
Product Quality & Safety
Technical Collaboration
Cost Stability
Capacity Stability
• Email/Phone (real-time)
• Communication meetings (regularly)
• Supplier visits (monthly)
• Supplier audits (unscheduled)
• Supplier evaluations (annually)
Procurement Division-Manager Wang
Phone: +886-7-2695166
Email: mc562@adda.com.tw
Employees We listen to employees' voices, prioritize their rights, and show respect and care. Our focus is on providing a safe and healthy workplace while actively fostering talent. Compensation
Benefits & Welfare
Career Development
Labor Rights
Workplace Health & Safety
• Labor-management meetings (annually)
• Safety meetings (annually)
• Employee welfare committee meetings (annually)
• Training and education (unscheduled)
• Employee feedback mailbox/complaint hotline (real-time)
• Internal and external corporate websites (unscheduled)
Management Division-Senior Manager Liu
Phone: +886-7-2695166
Email: patrick@adda.com.tw
Communities /
Non-Profit Organizations
Giving back to society, fulfilling corporate social responsibilities, and creating mutual prosperity with the community. Sustainable Operations
Social Contributions
• Collaborative projects and activities (regularly)
• Email/Phone (real-time)
• Corporate website (unscheduled)
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