Counterfeit Product Alert Statement – Xie Xi Electric Machinery

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Counterfeit Product Alert Statement – Xie Xi Electric Machinery
0110

2022

Clarification: "Shanghai Xiexi Motor Technology Co., Ltd." is Not Affiliated with Our Company

We hereby declare that "Shanghai Xiexi Motor Technology Co., Ltd." is not a subsidiary, either directly or indirectly, of our company. It is also not an affiliated enterprise. The products or services it sells or provides are not sourced from our company, and its operations or business activities have no connection with us.

For customers interested in purchasing "ADDA" brand products, please contact us through the customer service channels listed below or purchase through our authorized distributors to ensure quality after-sales service and protect your consumer rights.

Customer Service Hours: Monday to Friday, 8:30 AM–12:00 PM, 1:00 PM–5:30 PM
Customer Service Phone: 07-269 5166
Customer Service Email: adda@adda.com.tw


Counterfeit Products Warning

Recently, unauthorized and illegal counterfeit products bearing our brand have been discovered in the market. These counterfeit goods seriously infringe upon our intellectual property rights and harm consumer interests.

To safeguard consumer rights, we hereby remind you:

Any unauthorized production or sale under the "ADDA" (Xiexi Motor) brand is illegal. We do not provide service or assume any liability for counterfeit products. We urge all customers to verify authenticity when purchasing to avoid affecting their rights.

We also warn counterfeiters to immediately cease all illegal activities. Otherwise, we will take appropriate legal actions to protect our rights.

Purchasing through our authorized distributors ensures high-quality after-sales service and protects consumer rights. Please verify that the product is from Xiexi Motor Co., Ltd. to ensure your interests are safeguarded.

Identification of Genuine Products:
1. Official Invoice
2. Fan Label (Silver / Gold / Green)
Fan Label Example

If you have any concerns or questions, please contact us via phone or email:
Customer Service Hours: Monday to Friday, 8:30 AM–12:00 PM, 1:00 PM–5:30 PM
Customer Service Phone: 07-269 5166
Customer Service Email: adda@adda.com.tw

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